Shipping & Delivery

How will my order be packed?

Fresh Wasabi Stems and dairy products are all ice packed and sealed in refrigerated foil bags to keep them fresh.

Powdered produce is packed in a Parcel Post envelope.

Express Post Envelope

Parcel Post envelope

Refrigerated foil bags

Who will deliver my order?

All orders are shipped by Australia Post

How long will my order take to arrive?

Fresh Wasabi Stems and dairy products are express posted (tracking included) with a 24-36 hour delivery time.

Note that no deliveries will be posted after Thursday to ensure products do not spoil over the weekend if they are not delivered.

Powdered produce is sent as a Parcel Post item (tracking included) and can take 4-7 business days to arrive.

Who can I contact if my order hasn’t arrived in the expected timeframe?

For all enquires regarding missing produce or delayed delivery please contact The Tasmanian Food Co customer service line on (03) 6331 6983.